Privacy Statement
About our privacy policy
DOCTORS AT SOAP cares a lot about your privacy. We therefore only process data that we need to perform (and improve) our services and handle the information we have collected about you and the use of our services with care.
We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and agenda management software. The starting date for the validity of these terms and conditions is 26-03-2023, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties.
We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.
Categories of personal data
By using the website and our booking system, you leave certain information with us. This also happens with us in the context of the execution of the treatment agreement. This could be personal data. We only store and use the personal data that you provide directly or for which it is clear when you provide us that they are provided to us for processing.
Depending on the service you use, we may collect the following data:
● Name and address details;
● Gender;
● Email address;
● Phone number;
● Data regarding your health;
● Information about your appointment;
● IP address
● Payment details;
Basis for data processing
We may only lawfully process your personal data if we do so on the basis of a legal basis. We process your personal data because this is necessary for the execution of the agreement between you and us, as laid down in Article 6(1)(b) of the General Data Protection Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our clients about current events or changes in our services. This basis is laid down in Article 6(1)(f) of the GDPR.
Purposes of data processing
The personal data collected by us is used for the following purposes:
● Creating your account with DOCTORS AT SOAP
● Maintaining your personal customer card
● Scheduling an appointment
● Keeping track of information you provide that is necessary for your treatment
Online store software Magento
Our online store was developed with software from Magento. Personal data that you make available to us for the benefit of our services will be shared with this party. Magento has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Magento is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the use of SSL encryption, a strong password policy and secure data storage. Magento reserves the right to share collected data within its own group and affiliated partners to further improve services. Magento takes into account the applicable legal retention periods for (personal) data.
Web hosting
Our online store was developed with software from the Magento, we have chosen a different party for our web hosting.
Personal data that you make available to us for the benefit of our services will be shared with this party. Our web hosting party has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Our web hosting uses the legal standards to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are made regularly to prevent data loss.
Email and mailing lists
Our website uses an external party that receives e-mail traffic from
handles our website and sending any newsletters. All confirmation emails you receive from our website and web forms are sent via the servers from this provider. The implementation and management will be done by our own employees. Your name and email address will never be used for your own purposes.
At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. If you click here you will no longer receive emails from our website. This can seriously reduce the functionality of our website!
Reviews
We collect reviews via the Salonized and Kliniekkennis.nl platform. If you leave a review via our website, you are required to provide your name and email address. Salonized and Kliniekkennis.nl share this information with us, so that we can link the review to your order or treatment. In addition, Salonized and Kliniekkennis.nl have taken appropriate technical and organizational measures to protect your personal data. We never publish your email and full name, only your first name and the content of the review.
Purpose of data processing
We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation. Data collected automatically by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In appropriate cases, DOCTORS AT SOAP or doctors at soap may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.
Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs.
Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights.
Right of inspection
You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process that relates to your person or that can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Cookies Google Analytics and Facebook
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged to inspect data based on applicable laws and regulations provide in this data. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.
Cookies are small text files that are placed on a computer, telephone or tablet. The cookies are read by the browser (including Google Chrome, Internet Explorer, Safari, Firefox) when you open an internet page. The creator of a cookie determines what text files he places in the relevant cookie. As long as you as a user do not enter personal data on the site you visit, the cookie cannot contain this information. There are direct and indirect cookies, also known as first- and third-party cookies. Cookies are in principle not dangerous; they are not computer programs and cannot be used to spread computer viruses. Google Google Analytics helps us find out what is better and what you consider important. Google Analytics places 4 cookies with the following names: _utma, _utmb, _utmc and _utmz.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.
Contact details
DOCTORS AT SOAP & DOCTORS AT SOAP
van Baerlestraat 122
1071 BD Amsterdam
The Netherlands
T (020) 673 05 06
E info@doctors@soap.com
Ask for the contact person for privacy matters
Disclaimer
DOCTORS AT SOAP appreciates that you visit its website. Although the information on this site is permanently displayed as accurate and up-to-date as possible, the information on this site is at all times reserved. Therefore, no rights can be derived from the content of this website in any way.
Copyright
Information on this website, regardless of its appearance, such as texts or images, may not be modified, reproduced, transported or distributed without prior written permission.